Professional rodent control has three parts: find and block the entry points, reduce the population with tamper-resistant bait stations or traps placed out of reach of children and pets, and monitor activity until it stops. Xpest also points out food, water and nesting sources that keep rats and mice coming back.
Signs of rats or mice
- Scratching or running noises in the roof or walls, especially at night.
- Droppings in cupboards, the pantry, the roof void or behind appliances.
- Gnawed food packaging, cables, insulation or timber.
- Greasy rub marks along walls and entry points, or a musty smell.
Rodents chew electrical wiring and contaminate food, so it is worth acting quickly, especially in kitchens and food businesses.

How our rodent control works
- Inspect the roof void, subfloor, kitchen, garage and exterior to confirm the species and find entry points.
- Control with tamper-resistant, lockable bait stations or traps placed where rodents travel and out of reach of children and pets.
- Proof and prevent. We show you the gaps to seal, such as pipe penetrations, roof lines and damaged vents, and the food and harbourage sources to remove.
- Monitor and follow up where activity is heavy or the property is a food business.
Homes, cafes and commercial kitchens
For food businesses, we can set up a monitoring program with documented bait station locations and service records to support your food safety plan. For homes, a single treatment with entry-point advice is often enough for light activity.
Is it safe for kids and pets?
Xpest uses products registered with the APVMA (the national regulator), applied to label directions by a licensed technician. Before we start, we tell you how to prepare, which areas to keep children and pets away from, how long to wait before re-entry, and what to do with pet bowls, fish tanks and bedding.
What does it cost?
General pest treatments start from $199 one-off or $15 a month on a subscription (see the pricing guide). Your exact price depends on the property size, the pest and how established the activity is, and it is confirmed before any work starts.
Rodent Control by region
In Sydney, NSW
In Sydney, rats are common around older terraces, laneways, waterfront suburbs and busy food precincts. We service homes, strata buildings, cafes and restaurants across the metro area.
On the Sunshine Coast, QLD
On the Sunshine Coast, rodents often move into roof voids and sheds when the weather cools, and around properties with fruit trees, chicken coops or bushland nearby.
Common questions
Are bait stations safe around kids and pets?
We use tamper-resistant, lockable bait stations placed out of reach, and explain where they are. If you have pets, tell us at booking so we can plan placement and product choice.
How long does it take to get rid of rats?
Light activity often settles within one to three weeks. Heavier activity, or properties with easy entry points, may need follow-up visits and monitoring.
Can you help my food business with rodent records?
Yes. We can provide a monitoring program with station maps and service records for your food safety documentation.

